Before you call us
Check two things first. Is there power or gas to the unit - has a breaker tripped or a pilot gone out? And is the isolation valve on the cold inlet fully open? Both are free to check and both account for a fair number of the calls we take. Count the people in the house and the bathrooms. If the complaint is that hot water runs out, the unit may be working perfectly and simply be too small for the household, and that is a different conversation.






















