Captivate Plumbing

Licensed plumbers in New Farm

Burst Pipes New Farm

Older timber homes also move, and movement finds the weakest joint.

5-star rated on Google

Licensed & insured 20+ years Upfront pricing 24/7 emergency

About plumbing in New Farm

The suburb lies roughly 2.8 km east of the Brisbane CBD.

Burst Pipes in New Farm

Combined with corrosion, that is the typical burst here.

New Farm (4005) is administered by Brisbane City Council.
We run to New Farm from Marsden, about 23.1 km north.
Burst Pipes in New Farm

What we find in New Farm

A burst in a unit means isolating the right line rather than the whole building, and knowing the difference is the job. Meanwhile the water is already two floors down.

New Farm in detail

The Brisbane River is the local drainage line. Anything that slows a property's stormwater between the house and that outlet shows up as a flooded yard in a storm.

Getting access in New Farm

In New Farm, getting to the problem is often half the job. Permit parking, narrow driveways and shared access affect how long we are there, so it helps to mention them up front.

Getting to New Farm

You will get a straight answer about arrival time when you call. Our New Farm runs also take in Teneriffe, Hawthorne, Norman Park and East Brisbane.

Before you call us

If water is escaping, turn it off at the meter first and call second. Everything else - finding the source, working out the repair, agreeing a price - can happen with the water off. None of it can happen usefully while the water is still running. Check the meter with every tap closed. If the dial or the smallest digit is still turning, water is going somewhere it should not, and that is worth telling us before we arrive. It is the single most reliable test there is.

What happens when we arrive

On arrival we isolate the water and establish where it is actually escaping, which is rarely where it is appearing. Acoustic equipment does most of that work and keeps the repair small.

After the job

Older homes reward preventive attention more than new ones do. Clearing stormwater before the wet and having drains inspected periodically costs far less than the emergencies they prevent.

Need a plumber in New Farm?

Emergency plumbing – give the experts a call

+61 7 4028 4379

How we quote

Every New Farm job is quoted up front. If opening something up reveals a bigger problem, we stop and explain the options rather than pressing on and adding it to the bill.

What affects the price

Tapware repairs are priced on the fitting, not the brand. A common washer or cartridge is quick; imported and designer fittings sometimes need a part ordered and we say so on the spot. Leak and burst work prices on two things: how long it takes to find, and how much has to be opened up to reach it. Finding it properly with acoustic equipment is the cheap part and it is what keeps the second part small. Opening walls to go looking is how these jobs get expensive.

How we do it

We stop the water, find the break acoustically rather than by demolition, repair it, and test the line under pressure before anything is made good.

Preventive work in New Farm

In New Farm, clearing gutters, downpipes and stormwater pits ahead of storm season is cheap insurance. the Brisbane River only takes what reaches it.

QBCC licence 15281973

Approvals and compliance

Brisbane City Council is the assessing authority here. Notifiable plumbing work still has to be lodged, and anything touching the sewer or stormwater connection needs the right approval before it starts.

New Farm is part of the Central ward. Street-side work and anything connecting to council infrastructure goes through that office.

Frequently asked questions

Corrosion in older galvanised supply, ground movement, tree roots, water hammer from fast-closing fittings, and perished flexible hoses. Which one it was changes what we recommend afterwards.

If water is near electrical fittings or has come through a ceiling, yes - at the switchboard. Tell us when you call so we know what we are arriving to.

Yes. Slab leaks are located acoustically and the repair options depend on where it sits. We set those out before any concrete is touched.

That is between you and your insurer, but the documentation will not be the holdup. We provide photographs, a written report and cause-of-damage detail as a matter of course.

Usually yes. We carry the common washers, cartridges and spindles, so most New Farm tap repairs are done in one visit rather than two.

For common work we will give you a range on the phone and a fixed price once we have seen it. We do not start without you agreeing to the number.

Anything that can damage the property or put someone at risk: a burst pipe, a sewage overflow, a gas leak, or no water at all. Those get priority over scheduled work.

More plumbing in New Farm

Save on your next job

Current specials & discounts for Brisbane homeowners

$50

Off

when you call now and book

Seniors

Discount

available on all plumbing work

Free*

House inspection

valued at $190 with bookings

$75*

Tap & toilet repairs

for standard repairs

* Conditions apply. See all offers

Products & brands

Quality names we know, install and service.

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What our customers say

“Captivate came and fixed a broken toilet and gave me a price upfront and completed work all on the same day highly recommend”
Maddison Scholefield · Google review
“Had Jake from Captivate Plumbing come and unblock my drain 10 o'clock at night! Was fast and professional, I will be using this company for all my plumbing from now on”
Steven Murray · Google review
Call +61 7 4028 4379