Captivate Plumbing

Licensed plumbers in Rocklea

Blocked Toilets Rocklea

Big blocks mean the blockage and the symptom are a long way apart.

5-star rated on Google

Licensed & insured 20+ years Upfront pricing 24/7 emergency

About plumbing in Rocklea

Measured from the Brisbane CBD, Rocklea is about 11.1 km south-south-west.

Blocked Toilets in Rocklea

In Rocklea, postcode 4106, Brisbane City Council is the approving authority.
Our depot is at Marsden, about 16.2 km north-west of Rocklea.
Blocked Toilets in Rocklea

What we find in Rocklea

We clear the blockage first and then establish what caused it, because that decides whether you will see us again.

Rocklea in detail

With the Brisbane River nearby, stormwater behaves differently street to street here - the blocks closest to it are the ones that back up first.

Getting access in Rocklea

Access in Rocklea is rarely the issue - there is room to park and room to work. The distance from the street to the fault is what takes the time.

Getting to Rocklea

We service the suburb daily, and we will tell you honestly on the phone how long we will be. Tennyson, Yeerongpilly, Salisbury and Coopers Plains sit on the same daily routes as Rocklea.

Before you call us

Before you call, two things help us a great deal. First, note which fixtures are affected - if it is only one, the blockage is close to it; if it is several, or the lowest fixture in the house is backing up, the problem is in the main line. Second, stop running water into it. Every extra litre has to go somewhere, and in a blocked line that somewhere is usually a floor. If more than one fixture is affected, do not keep using the others. Water you put down a sink has to leave somewhere, and with the main line blocked it will find the lowest opening in the house. Turning off the washing machine mid-cycle is worth doing.

What happens when we arrive

When we arrive we locate the inspection opening and assess which part of the system is affected before anything is cut or lifted. The jetter clears the blockage; the camera then goes through the cleared line so you can see what caused it. You get shown the footage, and if the pipe is sound we say so and leave it alone.

After the job

We leave the area clean and we leave you with a clear account of the work. Nothing is left vague for a later invoice to explain.

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How we quote

Quoting works the same way on every Rocklea job: we look, we price it, you agree, we do it. Anything we find along the way gets raised before it gets charged.

What affects the price

Access drives the price more than people expect. An inspection opening at the boundary that we can lift and work from keeps a drain job short. One that has been paved over, built on or never installed adds time before any clearing starts. Repeat blockages cost more over time than fixing the cause once. If the camera shows roots at a joint, we will give you the price for cutting them now and the price for relining the section, and be straight about which one you will be paying again.

How we do it

After clearing we run water through properly to confirm the line is free along its length, not just at the pan.

Preventive work in Rocklea

Stormwater maintenance in Rocklea means clear gutters, clear downpipes and clear pits, so the water actually reaches the Brisbane River.

QBCC licence 15281973

Approvals and compliance

Any work in Rocklea that touches council infrastructure goes through Brisbane City Council. We organise it.

Rocklea is part of the Moorooka ward. Street-side work and anything connecting to council infrastructure goes through that office.

Frequently asked questions

Yes - a leaking cistern wastes a surprising amount of water continuously and the repair is usually a valve or a seal.

A plunger is worth one attempt. Beyond that you risk pushing the obstruction further down the line, which turns a simple clear into a drain job.

Yes. Cisterns, inlet and outlet valves, flush mechanisms, seals and pan connectors are all repairs we carry parts for.

If it sits past your property's connection point it is the council's responsibility. We identify where the blockage is and tell you if that is the case rather than charging you for their line.

Yes, as a priority job. Shut the water off at the meter first - that stops the damage while we are on the way to Rocklea.

Yes, with acoustic and thermal detection rather than opening walls. We locate the fault first and quote the repair second.

For water, the mains tap at the meter. For gas, the valve at the meter, and no naked flames. Tell us what you have shut off when you call.

More plumbing in Rocklea

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Products & brands

Quality names we know, install and service.

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What our customers say

“Had these guys come out and do some bathroom tap worth. Great service really nice bloke! Was quick and did a good job. Would definitely recommend to others.”
Jesse Leeon · Google review
“Had Captivate Plumbing come fix a burst water pipe on Sunday fast and efficient recommend highly”
Graham Klemm · Google review
Call +61 7 4028 4379