Burst Pipes Highgate Hill

That is between you and your insurer, but the documentation will not be the holdup. We provide photographs, a written report and cause-of-damage detail as a matter of course.

Corrosion in older galvanised supply, ground movement, tree roots, water hammer from fast-closing fittings, and perished flexible hoses. Which one it was changes what we recommend afterwards.

If water is near electrical fittings or has come through a ceiling, yes - at the switchboard. Tell us when you call so we know what we are arriving to.

Usually at the front boundary near the water meter, sometimes in a garden bed or under a cover. Worth locating now rather than at 2am - it is the single most useful thing you can know about your plumbing.

Wipes that claim to be flushable, and too much paper at once. Both are fixable; a toilet that blocks repeatedly usually has something structural behind it.

We quote before work begins and we do not revise it mid-job without talking to you first. If we find something unexpected, you decide what happens next.

For common work we will give you a range on the phone and a fixed price once we have seen it. We do not start without you agreeing to the number.