Licensed plumbers in Shailer Park
The repair-or-replace decision belongs to you, and you can only make it with an accurate diagnosis.
5-star rated on Google
It is approximately 9.4 km east of the Logan Central.
That is what the first visit is for.
Being nearby turns a parts problem into an hour rather than another appointment.
Shailer Park holds about 1,504 people per sq km over 8.1 sq km - the middle of the range, with houses and townhouse infill side by side.
Blocks in Shailer Park are generous, which usually means clear access but a longer walk from the van to the problem. We bring what the job needs rather than making two trips.
Mount Cotton, Cornubia, Loganholme and Tanah Merah are all on our regular runs, so neighbouring streets get the same response.
Have a sense of its age. If nobody has serviced it and it is well into its expected life, we will give you an honest view on repair versus replacement rather than fixing something that will fail again. Note what changed. No hot water at all is a different fault from hot water that runs out quickly, which is different again from water that is too hot or fluctuating. Each points somewhere specific, and telling us which saves diagnostic time.
We check the obvious before the expensive. Power or gas supply, the isolation valve, the thermostat, the element, the relief valve and the anode, in that order. Each gets a result, and you hear them all rather than just a conclusion.
Where preventive work would genuinely save you money, we will say so and give you a price. Where it would not, we will say that too.
Emergency plumbing – give the experts a call
Every Shailer Park job is quoted up front. If opening something up reveals a bigger problem, we stop and explain the options rather than pressing on and adding it to the bill.
Installation is notifiable work and the lodgement is included. You should not be charged separately for paperwork that is a legal requirement of the job. The cheapest unit to buy is frequently the most expensive to run, and over ten years that gap is larger than the difference in purchase price. We give you both numbers rather than just the one on the invoice.
Diagnose, explain, quote, then repair. You hear what is wrong before you hear what it costs.
We would rather do the small Shailer Park jobs than the large ones. Clear stormwater, serviced hot water, and early attention to a slow drain cover most of it.
Logan City Council is the approving authority in Shailer Park. Notifiable work gets lodged with council, and connection work needs approval before a shovel goes in.
Yes. Both have components the others do not, and we diagnose them rather than defaulting to a conventional replacement.
It depends on the fault and the age. A failed element or thermostat on a unit with years left is worth repairing. A tank that has corroded through is not, and we will tell you which one you have before you spend anything.
A relief valve releasing a small amount during heating is normal. A constant drip means the valve or the pressure needs attention.
Stored water is kept hot to control bacteria and a tempering valve reduces it at the tap. If the water at the tap is scalding, that valve has usually failed.
For common work we will give you a range on the phone and a fixed price once we have seen it. We do not start without you agreeing to the number.
We provide the report, photographs and cause-of-damage detail insurers ask for. What the policy covers is between you and them, but the documentation will not be the holdup.
For water, the mains tap at the meter. For gas, the valve at the meter, and no naked flames. Tell us what you have shut off when you call.
Save on your next job
$50
Off
when you call now and book
Seniors
Discount
available on all plumbing work
Free*
House inspection
valued at $190 with bookings
$75*
Tap & toilet repairs
for standard repairs
* Conditions apply. See all offers
Products & brands
Quality names we know, install and service.
“Captivate came and fixed a broken toilet and gave me a price upfront and completed work all on the same day highly recommend”
“Had Jake from Captivate Plumbing come and unblock my drain 10 o'clock at night! Was fast and professional, I will be using this company for all my plumbing from now on”