Before you call us
Take a photo of where the water is appearing, and of your meter reading. Both are useful to us and both are useful to your insurer if it comes to that. Water travels, so what you can see is rarely where the pipe failed. Have a rough idea of the age of the house and whether the plumbing has been done since. Pre-war pipework and a 2010 renovation behave very differently, and knowing which we are dealing with changes the first thing we check.






















