Captivate Plumbing

Licensed plumbers in Sherwood

Burst Pipes Sherwood

We attend bursts as priority work.

5-star rated on Google

Licensed & insured 20+ years Upfront pricing 24/7 emergency

About plumbing in Sherwood

It is about 11.7 km south-west of the Brisbane CBD.

Burst Pipes in Sherwood

The repair is usually simple; the damage is what is not.

Brisbane City Council is the local authority for Sherwood, postcode 4075.
Our depot is at Marsden, about 19.2 km north-west of Sherwood.
Burst Pipes in Sherwood

What we find in Sherwood

Attached housing means a burst can start next door and arrive at your wall. Establishing where the water is coming from is the first job and it is not always obvious.

Sherwood in detail

With the Brisbane River nearby, stormwater behaves differently street to street here - the blocks closest to it are the ones that back up first.

Getting access in Sherwood

Parking and access in Sherwood are genuinely tight. Let us know what we are dealing with when you book and the visit goes far more smoothly.

Getting to Sherwood

We service the suburb daily, and we will tell you honestly on the phone how long we will be. We work Graceville, Tennyson, Rocklea and Corinda as well, and treat a job on the edge of Sherwood the same as one in the middle of it.

Before you call us

Take a photo of where the water is appearing, and of your meter reading. Both are useful to us and both are useful to your insurer if it comes to that. Water travels, so what you can see is rarely where the pipe failed. Clear access to the affected area if you safely can - under the sink, in the cupboard, around the meter. The repair itself is often short; getting to it is what takes the time.

What happens when we arrive

We start by confirming there is a leak at all - the meter test with everything closed - then narrow it down section by section using isolation points. Only once the location is confirmed does anything get opened up, and we open the smallest area that will do the job.

After the job

After the repair we test it properly and then tell you plainly what caused the problem. Knowing the cause is what turns a repair into a solution.

Need a plumber in Sherwood?

Emergency plumbing – give the experts a call

+61 7 4028 4379

How we quote

Every Sherwood job is quoted up front. If opening something up reveals a bigger problem, we stop and explain the options rather than pressing on and adding it to the bill.

What affects the price

Making good - plaster, tiles, concrete - is usually a separate trade and a separate cost. We tell you upfront what we will and will not be putting back. Emergency isolation and the permanent repair can be two visits and two prices where a part has to come. You will know that on the first visit rather than after it.

How we do it

The order is isolation, location, repair, test. Opening walls to go looking is the expensive version and we avoid it.

Preventive work in Sherwood

Preventive stormwater work in Sherwood is worth scheduling. With the Brisbane River as the outlet, a blocked pit backs water up onto the block instead.

QBCC licence 15281973

Approvals and compliance

In Brisbane City Council's area, sewer and stormwater connection work needs council involvement. We handle that paperwork as part of the job.

Sherwood is covered by the Tennyson ward, which matters for any work in the verge or the street rather than on the block.

Frequently asked questions

Turn the water off at the mains tap near your meter. That stops the damage immediately. Then call and tell us what you have shut off and where the water is appearing.

That depends almost entirely on how quickly the water was shut off. The pipe is the cheap part; the floor and the cabinetry are not.

That is between you and your insurer, but the documentation will not be the holdup. We provide photographs, a written report and cause-of-damage detail as a matter of course.

If water is near electrical fittings or has come through a ceiling, yes - at the switchboard. Tell us when you call so we know what we are arriving to.

Notifiable work has to be lodged with Brisbane City Council, and anything connecting to sewer or stormwater needs approval first. We handle that paperwork as part of the job.

Yes - electric, gas, solar and heat pump. We check the existing connections before quoting, because an old supply line can turn a simple swap into a bigger job.

We quote the job before we start, so the price you agree to is the price on the invoice. Ask on the phone and we will tell you what the attendance costs before we leave the depot.

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What our customers say

“Had these guys come out and do some bathroom tap worth. Great service really nice bloke! Was quick and did a good job. Would definitely recommend to others.”
Jesse Leeon · Google review
“Had Jake from Captivate Plumbing come and unblock my drain 10 o'clock at night! Was fast and professional, I will be using this company for all my plumbing from now on”
Steven Murray · Google review
Call +61 7 4028 4379