Before you call us
The single most useful thing you can do before calling is find your water meter and the tap beside it. On most properties it is at the front boundary, sometimes under a hinged cover. Knowing where it is, and being able to turn it, is what stops a leak becoming a floor replacement. Check the meter with every tap closed. If the dial or the smallest digit is still turning, water is going somewhere it should not, and that is worth telling us before we arrive. It is the single most reliable test there is.






















