Captivate Plumbing

Licensed plumbers in Wellington Point

Blocked Drains Wellington Point

The distance between the house and the sewer connection is what makes blockages here harder to find and easier to get wrong.

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About plumbing in Wellington Point

Measured from the Cleveland, Wellington Point is about 8.2 km north-west.

Blocked Drains in Wellington Point

Postcode 4160, Wellington Point falls under Redland City Council.
Our depot is at Marsden, about 23.3 km north-east of Wellington Point.
Blocked Drains in Wellington Point

What we find in Wellington Point

Drainage here ends at the Brisbane River. Anything that slows the path between your property and that outlet turns heavy rain into water where you do not want it.

Wellington Point in detail

The Brisbane River takes the local runoff. Blocked downpipes and silted stormwater pits are more expensive mistakes on the blocks closest to it.

Getting access in Wellington Point

On Wellington Point's larger blocks we can usually get the van close. What slows a job here is the length of pipe between the house and the main, not getting through the gate.

Getting to Wellington Point

We service the suburb daily, and we will tell you honestly on the phone how long we will be. Ormiston, Alexandra Hills and Birkdale sit on the same daily routes as Wellington Point.

Before you call us

A quick look outside helps. Find the inspection opening - usually a capped pipe at ground level near the boundary - and tell us whether you can see it and whether it is clear. If we can access it, the job is quicker and we are less likely to need to work inside. Before you call, two things help us a great deal. First, note which fixtures are affected - if it is only one, the blockage is close to it; if it is several, or the lowest fixture in the house is backing up, the problem is in the main line. Second, stop running water into it. Every extra litre has to go somewhere, and in a blocked line that somewhere is usually a floor.

What happens when we arrive

We bring the jetter, the camera and the locator to every drain job, so nothing waits on a second visit. Which of them we use depends on what the first few minutes show.

After the job

You should know what was wrong, what we did about it and what to watch for. That is the standard, regardless of the size of the job.

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How we quote

You will know the cost of a Wellington Point job before it starts. Anything that changes the scope is discussed with you rather than decided for you.

What affects the price

Repeat blockages cost more over time than fixing the cause once. If the camera shows roots at a joint, we will give you the price for cutting them now and the price for relining the section, and be straight about which one you will be paying again. What a drain job costs comes down to three things: how far along the line the blockage sits, whether the inspection opening can be reached without excavating to find it, and whether the pipe itself has failed. The first two we can usually assess on the phone. The third needs the camera, and we do not quote relining or excavation until you have seen the footage that justifies it.

How we do it

High-pressure jetting clears it. A CCTV inspection afterwards is what turns a cleared drain into a solved problem, and you see the footage before we recommend anything further.

Preventive work in Wellington Point

In Wellington Point, we would rather clear your stormwater before a storm than pump out after one. the Brisbane River is the outlet; everything upstream of it is yours.

QBCC licence 15281973

Approvals and compliance

Plumbing in Wellington Point is approved through Redland City Council under the Queensland Plumbing and Wastewater Code. We lodge what the code requires.

Frequently asked questions

Yes. The camera footage is shown to you before we recommend anything beyond the clear. You should not be asked to approve work you cannot see the reason for.

No. They do not break down the way toilet paper does and they are the single most common cause of the blockages we clear. Nothing but toilet paper should go down a toilet.

Most clears are done within the visit. A camera inspection afterwards adds a little time and is what tells you whether it will happen again.

Yes. Blocked stormwater pits, downpipes and surface drains are a separate problem from sewer and we handle both.

Wellington Point is about 23.3 km from our Marsden base. When you call we give you a real arrival window for that day's workload, not a stock answer.

For water, the mains tap at the meter. For gas, the valve at the meter, and no naked flames. Tell us what you have shut off when you call.

For common work we will give you a range on the phone and a fixed price once we have seen it. We do not start without you agreeing to the number.

More plumbing in Wellington Point

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Products & brands

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What our customers say

“Captivate came and fixed a broken toilet and gave me a price upfront and completed work all on the same day highly recommend”
Maddison Scholefield · Google review
“Had Captivate Plumbing come fix a burst water pipe on Sunday fast and efficient recommend highly”
Graham Klemm · Google review
Call +61 7 4028 4379