Before you call us
If you can smell gas: turn it off at the meter, open doors and windows, leave light switches and appliances alone, get everyone outside, and call from outside the building. Do not go looking for the leak and do not wait to see whether the smell fades. For water, the mains tap at the meter is the first move. For gas, the valve at the meter. Tell us what you have already shut off when you call - it changes what we expect to find and how fast we need to move.






















