Before you call us
Write down what has gone down the drain recently if you know - cooking fat, wipes, a child's toy, roots in autumn. We will find out anyway with the camera, but knowing in advance shapes which tool comes off the van first. It is worth checking the overflow relief gully before you call - the grated drain outside, usually near the bathroom wall. If it is overflowing, that is the system doing its job, protecting the inside of the house, and it tells us the blockage is in the main sewer line rather than the fixture. Mentioning it on the phone changes what we bring.






















