Before you call us
Before you call, two things help us a great deal. First, note which fixtures are affected - if it is only one, the blockage is close to it; if it is several, or the lowest fixture in the house is backing up, the problem is in the main line. Second, stop running water into it. Every extra litre has to go somewhere, and in a blocked line that somewhere is usually a floor. A quick look outside helps. Find the inspection opening - usually a capped pipe at ground level near the boundary - and tell us whether you can see it and whether it is clear. If we can access it, the job is quicker and we are less likely to need to work inside.






















