Before you call us
Tell us where the unit is - outside on a wall, in a cupboard, in the roof, under the house. Access decides how long the job takes and occasionally decides whether a replacement can go in the same spot. Check two things first. Is there power or gas to the unit - has a breaker tripped or a pilot gone out? And is the isolation valve on the cold inlet fully open? Both are free to check and both account for a fair number of the calls we take.






















