Before you call us
Before you call, find the data plate on the unit. It is a sticker or metal plate with the brand, the model number and usually the year. Reading that out on the phone means the right parts come with us rather than being ordered after a wasted visit. If the unit is leaking, turn off the water at its isolation valve and the power or gas at the switch or valve, then call. A leaking tank does not stop on its own and the water has to go somewhere.






















