Before you call us
Check two things first. Is there power or gas to the unit - has a breaker tripped or a pilot gone out? And is the isolation valve on the cold inlet fully open? Both are free to check and both account for a fair number of the calls we take. If the unit is leaking, turn off the water at its isolation valve and the power or gas at the switch or valve, then call. A leaking tank does not stop on its own and the water has to go somewhere.






















