Before you call us
If the unit is leaking, turn off the water at its isolation valve and the power or gas at the switch or valve, then call. A leaking tank does not stop on its own and the water has to go somewhere. Check two things first. Is there power or gas to the unit - has a breaker tripped or a pilot gone out? And is the isolation valve on the cold inlet fully open? Both are free to check and both account for a fair number of the calls we take.






















