Before you call us
Note what changed. No hot water at all is a different fault from hot water that runs out quickly, which is different again from water that is too hot or fluctuating. Each points somewhere specific, and telling us which saves diagnostic time. Check two things first. Is there power or gas to the unit - has a breaker tripped or a pilot gone out? And is the isolation valve on the cold inlet fully open? Both are free to check and both account for a fair number of the calls we take.






















