Licensed plumbers in Tingalpa
Our Marsden base is 22.1 km from Tingalpa.
5-star rated on Google
Tingalpa is some 13.2 km east of the Brisbane CBD.
We attend, we are straight about the timing, and we start helping before we arrive.
On open blocks the first sign of a burst is usually the water bill or a green patch of lawn. By then it has been running for days.
With Bulimba Creek nearby, stormwater behaves differently street to street here - the blocks closest to it are the ones that back up first.
Parking is rarely a problem in Tingalpa. Tell us where the meter is and whether there is a dog, and we can get straight to work.
You will get a straight answer about arrival time when you call. We work Hemmant, Wynnum West, Wakerley and Gumdale as well, and treat a job on the edge of Tingalpa the same as one in the middle of it.
Tell us plainly what is happening and whether anyone is at risk. We would rather hear that it sounds worse than it is than have you play it down and us arrive under-equipped. Note the time it started and whether it is getting worse. A steady drip and an accelerating leak need different responses and we would rather know before we leave.
Containment, diagnosis, quote, repair. Emergency rates do not mean skipping the quote, and you will not be asked to agree to a number while water is still running.
When the work is finished you get told what we found, what we did and whether anything else is worth watching. If there is nothing, we say so - we would rather be the ones who told you the system was fine than the ones who found work that was not there.
Emergency plumbing – give the experts a call
You will know the cost of a Tingalpa job before it starts. Anything that changes the scope is discussed with you rather than decided for you.
Appliance connection prices depend on whether the existing line can carry the load. We check that before quoting, because finding out afterwards means the appliance underperforms and somebody pays twice. Gas work ends with a compliance certificate, and that is part of the job rather than an add-on. Work you cannot see needs documentation you can.
First we stop it getting worse. Then we find out what failed. Then you get a price, and only then does the repair start.
Stormwater maintenance in Tingalpa means clear gutters, clear downpipes and clear pits, so the water actually reaches Bulimba Creek.
Brisbane City Council is the assessing authority here. Notifiable plumbing work still has to be lodged, and anything touching the sewer or stormwater connection needs the right approval before it starts.
The Doboy ward covers Tingalpa, which is who we lodge with for anything on council land.
Yes. Emergency work is not limited to business hours. Tell us what is happening and we will say straight away whether it can safely wait until morning.
For water, the mains tap at the meter. For gas, the valve at the meter and no naked flames. Tell us what you have already shut off when you call.
If it damages the property or puts someone at risk, yes. If it is annoying but stable, booking it costs you less and we will say so on the phone rather than letting you pay emergency rates.
If it is getting worse, damaging the building or putting someone at risk, it cannot. If it is stable and annoying, booking it costs you less and we will tell you so.
Yes. Where the fault sits in common property we identify that early so you are not paying for work the body corporate is responsible for.
Usually yes. We carry the common washers, cartridges and spindles, so most Tingalpa tap repairs are done in one visit rather than two.
We provide the report, photographs and cause-of-damage detail insurers ask for. What the policy covers is between you and them, but the documentation will not be the holdup.
Save on your next job
$50
Off
when you call now and book
Seniors
Discount
available on all plumbing work
Free*
House inspection
valued at $190 with bookings
$75*
Tap & toilet repairs
for standard repairs
* Conditions apply. See all offers
Products & brands
Quality names we know, install and service.
“Had these guys come out and do some bathroom tap worth. Great service really nice bloke! Was quick and did a good job. Would definitely recommend to others.”
“Captivate came and fixed a broken toilet and gave me a price upfront and completed work all on the same day highly recommend”