Before you call us
The single most useful thing you can do before calling is find your water meter and the tap beside it. On most properties it is at the front boundary, sometimes under a hinged cover. Knowing where it is, and being able to turn it, is what stops a leak becoming a floor replacement. Have a rough idea of the age of the house and whether the plumbing has been done since. Pre-war pipework and a 2010 renovation behave very differently, and knowing which we are dealing with changes the first thing we check.






















