Before you call us
Check the meter with every tap closed. If the dial or the smallest digit is still turning, water is going somewhere it should not, and that is worth telling us before we arrive. It is the single most reliable test there is. Take a photo of where the water is appearing, and of your meter reading. Both are useful to us and both are useful to your insurer if it comes to that. Water travels, so what you can see is rarely where the pipe failed.






















