Licensed plumbers in Thornlands
On open blocks we fit frost-resistant and brass garden tapware that stands up to weather.
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It is about 5.6 km south of the Cleveland.
New tapware will not fix a pressure problem that originates upstream, and we will say so before you spend the money.
With the Logan River nearby, stormwater behaves differently street to street here - the blocks closest to it are the ones that back up first.
With the block sizes in Thornlands, access is straightforward. The job time goes into locating the fault, not reaching it.
We service the suburb daily, and we will tell you honestly on the phone how long we will be. We cover Cleveland, Victoria Point, Mount Cotton and Sheldon on the same runs, so if your street sits on a boundary it makes no difference to us.
Clear access to the affected area if you safely can - under the sink, in the cupboard, around the meter. The repair itself is often short; getting to it is what takes the time. If the water is near anything electrical, or has come through a ceiling, switch the power off at the board as well and tell us when you call. We would rather arrive knowing that than find out on site.
We expose, repair, test under pressure, and only then make good. You get told what failed and whether the pipe either side of it is in the same condition.
We leave the area clean and we leave you with a clear account of the work. Nothing is left vague for a later invoice to explain.
Emergency plumbing – give the experts a call
We quote before we start, in Thornlands as everywhere. You hear the number, you agree to it, and that is the number on the invoice. If we find something unexpected, we stop and tell you before continuing.
The pressure test at the end is included, not extra. A repair that has not been tested is not a repair we would invoice for. Every quote is given before work begins. If what we find behind the wall changes the job, we stop and talk to you rather than continuing and adding a line to the invoice.
We check the existing connections before removing anything, because that is when a problem is cheap to deal with.
Because the Logan River carries the local stormwater, keeping pits and downpipes clear in Thornlands is worth doing before the wet rather than during it.
Redland City Council is the authority for Thornlands, and we handle the approvals.
Yes, including the under-sink filter and the dedicated outlet. We check there is space and a suitable connection before quoting.
They are worth having. An isolation valve lets you shut off one fixture instead of the whole house, which turns a future repair into a much smaller job.
A straightforward swap is usually under an hour per fitting. Older homes sometimes need the connections adapted, which takes longer and we will say so first.
Yes, we take the old fittings away. You should not be left with them.
We quote the job before we start, so the price you agree to is the price on the invoice. Ask on the phone and we will tell you what the attendance costs before we leave the depot.
Wipes that claim to be flushable, and too much paper at once. Both are fixable; a toilet that blocks repeatedly usually has something structural behind it.
Yes. We are QBCC licensed and insured, and work in Thornlands is carried out to the Queensland Plumbing and Wastewater Code with Redland City Council as the assessing authority.
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“Had these guys come out and do some bathroom tap worth. Great service really nice bloke! Was quick and did a good job. Would definitely recommend to others.”
“Captivate came and fixed a broken toilet and gave me a price upfront and completed work all on the same day highly recommend”