Before you call us
Note whether there is any smell, and where. A sewer smell near a floor waste often means a dry trap rather than a blockage, and that is a two-minute fix rather than a drain job. Telling us saves you money. Before you call, two things help us a great deal. First, note which fixtures are affected - if it is only one, the blockage is close to it; if it is several, or the lowest fixture in the house is backing up, the problem is in the main line. Second, stop running water into it. Every extra litre has to go somewhere, and in a blocked line that somewhere is usually a floor.






















