Before you call us
Have a rough idea of the age of the house and whether the plumbing has been done since. Pre-war pipework and a 2010 renovation behave very differently, and knowing which we are dealing with changes the first thing we check. If water is escaping, turn it off at the meter first and call second. Everything else - finding the source, working out the repair, agreeing a price - can happen with the water off. None of it can happen usefully while the water is still running.






















