Before you call us
It is worth checking the overflow relief gully before you call - the grated drain outside, usually near the bathroom wall. If it is overflowing, that is the system doing its job, protecting the inside of the house, and it tells us the blockage is in the main sewer line rather than the fixture. Mentioning it on the phone changes what we bring. Note whether there is any smell, and where. A sewer smell near a floor waste often means a dry trap rather than a blockage, and that is a two-minute fix rather than a drain job. Telling us saves you money.






















